![]() ![]() Such inconveniences, beyond affecting worker morale, also affect the productivity of a company. ![]() ![]() Even worse, IDC reports that employees can’t find the information they are looking for 46% of the time, and as much as 2.5 hours are spent every day searching for information. An AIIM survey showed that the overall average time spent managing information as well as searching is 45 minutes, which is roughly 8% of the working day. The management of such vast content can become unwieldy to an organization. The informational content of an enterprise was traditionally paper documents such as invoices, resumes, and contracts, but has now grown to include audio and video files, web content, social media content, and email interactions. As an enterprise grows in size, so does its informational base related to product details, inventory, accounts receivable/payable, customers, research and development, financials, facilities, assets, and human resources. What is ECM (Enterprise Content Management)?Īll enterprises have diverse, unique needs for content management to provide easy and systematic access to operational data to all stakeholders in the business. The concept, introduced by the Association for Information and Image Management ( AIIM) in 2001, has now grown to encompass strategies, tools, processes, and skills that an enterprise needs to manage all its information assets across its lifecycle. There comes enterprise content management.ĮCM or Enterprise Content Management offers a solution to the overwhelming problem of content management in businesses. It turns out, yes, because Employees can't find the information they need 46%of the time! Also, they need to search almost 13 unique data systems before they find an answer! ![]() By 2020, the global amount of data created daily will reach 44 trillion gigabytes and most of this data will be unstructured. Nowhere are content management problems seen better than in the content archives of large companies. Information is, in the words of Peter Sondergaard, senior VP, Gartner Research, “the oil of the 21st century, and analytics is the combustion engine.” While information is indeed essential for the operation of today’s world, the current age of “information overload” (a term coined in the 1970s by Alvin Toffler in his book, Future Shock) has brought with it, content management problems. Download the expert's guide to document automation for Enterprise Content Management ![]()
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